Student Feedback
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National Assessment and Accreditation Council (NAAC)
Student Satisfaction Survey
Key Indicator - 2.7.1
Under Criterion II of Teaching – Learning and Evaluation
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Guidelines for Students
NAAC (National Assessment and accreditation council) is conducting a Student Satisfaction
Survey regarding Teaching – Learning and Evaluation, which will help to upgrade the quality
in higher education. A student will have to respond to all the questions given in the following
format with her/his sincere effort and thought. Her/his identity will not be revealed.
(*) marked fields are mandatory
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Instructions to fill the questionnaire
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All questions should be compulsorily attempted.
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Each question has five responses, choose the most appropriate one.
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The response to the qualitative question no. 21 is student’s opportunity to give
suggestions or improvements; she/he can also mention weaknesses of the institute
here. (Kindly restrict your response to teaching learning process only)
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Criterion II – Teaching–Learning and Evaluation
Student Satisfaction Survey on Teaching Learning Process
Following are questions for online student satisfaction survey regarding teaching
learning process.
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1. How much of the syllabus was covered in the class?*
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2. How well did the teachers prepare for the classes?*
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3. How well were the teachers able to communicate?*
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4. The teacher’s approach to teaching can best be described as*
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5. Fairness of the internal evaluation process by the teachers.*
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6. Was your performance in assignments discussed with you?*
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7. The institute takes active interest in promoting internship, student exchange, field visit
opportunities for students.*
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8. The teaching and mentoring process in your institution facilitates you in cognitive, social and
emotional growth.*
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9. The institution provides multiple opportunities to learn and grow.*
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10. Teachers inform you about your expected competencies, course outcomes and programme
outcomes.*
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11. Your mentor does a necessary follow-up with an assigned task to you.*
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12. The teachers illustrate the concepts through examples and applications.*
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13. The teachers identify your strengths and encourage you with providing right level of
challenges.*
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14. Teachers are able to identify your weaknesses and help you to overcome them.*
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15. The institution makes effort to engage students in the monitoring, review and continuous
quality improvement of the teaching learning process.*
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16. The institute/ teachers use student centric methods, such as experiential learning, participative
learning and problem solving methodologies for enhancing learning experiences.*
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17. Teachers encourage you to participate in extracurricular activities.*
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18. Efforts are made by the institute/ teachers to inculcate soft skills, life skills and employability
skills to make you ready for the world of work.*
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19. What percentage of teachers use ICT tools such as LCD projector, Multimedia, etc. while
teaching.*
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20. The overall quality of teaching-learning process in your institute is very good.*
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21. Give three observation / suggestions to improve the overall teaching – learning experience
in your institution.
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Bankura
University
